We can provide solutions to your challenges.

As the focus on student success becomes more paramount, colleges and universities are taking proactive measures to understand the results of their recruitment and retention efforts, and transform those results into solutions that will grow enrollment and increase retention.
Our expertise in higher education helps you create those solutions.

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HOW WE DO IT

We immerse ourselves in your culture to bring solutions above water. This approach allows us to identify with your organizational climate to identify and recommend ways to create results. We deliver proven strategies that guide students from their first college inquiry through their walk across the graduation stage.


SECRET STUDENT EXPERIENCE

The quality of services provided by your recruiting, admissions, advising and enrollment teams directly correlates with enrollment outcomes. We execute secret student experiments and arm you with the data to review and evaluate current practices. This service gives you an in-depth understanding of the experiential gap, defining the perceived path versus the actual student experience. 

PROCESS REENGINEERING

The first step to solving a problem is gaining a holistic understanding of the current environment. We work with you to map out the current process, identify gaps and areas for improvement, and then advise you on the best ways to implement an effective solution. 

ONBOARDING PROCESS REVIEW

A solid onboarding process creates a foundation for current students as they begin college. The failure to institute best practices result in decreased enrollment, retention and graduation rates. We provide a thorough analysis of your onboarding process to uncover collegewide opportunities for scalable and sustainable solutions.

COMMUNICATION REENGINEERING

Strategic communications are essential to improving the student experience. We work with you to build a communications strategy that ensures your key stakeholders share a voice and understand the processes for communicating to prospective and current students.

CHANGE MANAGEMENT

It can be difficult to integrate technology with the human interactions needed to guide a student, but it is an essential part of improving the student experience. Whether you are implementing a CRM, ERP or other form of data management, we are here to help. As a vendor neutral firm, Swim works with your key stakeholders in the selection and deployment of new technology, as well as provides template designs and backend development.

TECHNOLOGY INTEGRATION

It can be difficult to integrate technology with the human interactions needed to guide a student, but it is an essential part of improving the student experience. Whether you are implementing a CRM, ERP or other form of data management, we are here to help. As a vendor neutral firm, Swim works with your key stakeholders in the selection and deployment of new technology, as well as provides template designs and backend development.

Our work speaks for itself.

We’ve worked with many colleges to produce high-quality work that delivers great results.

St. Petersburg CollegeBROWARD College

We serve higher education institutions across the country